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It Is Normal For Businessmen To Respond To 3 Hours' Opening Of Shoes.

2012/9/21 9:37:00 30

Sunda Leather ShoesQuality Problems

 

Newly bought

leather shoes

It took less than 3 hours to open the line, and when merchants returned it, they said it was normal.

In September 11th, Mr. Yin encountered this situation.


At 8 o'clock in the evening, Mr. Yin is in September 10th.

Xinyang

A shopping mall in the city has bought a pair of leather shoes for 399 yuan. It is known that second days after taking it back to 11 noon, one shoe was opened, and the time actually wore was less than 3 hours.

At 3 p.m. on September 11th, he hurriedly asked for the goods to be exchanged for invoices and shoes. At the "San Da" counter on the four floor of the shopping mall, the shoe layer leader of the shopping mall told Mr. Yin: "this pair of" sneda "brand shoes belongs to the shoes that do not tie up in the outer dimension line, there is no thread head, so it is easy to open the line. This type of shoes often happens in similar situations, and it does not belong to the quality problem.

When he asked how to solve this problem, he said, "it's all right to have the maintenance master repaired."

After waiting for nearly half an hour, the repaired shoes were finally delivered. Mr. Yin found that both sides of the shoe had been cut a big hole, and there was also a phenomenon of degumming.

In this way, he bought less than 12 hours of new shoes into a pair of old shoes.

Although it does not affect the wearing, it still makes Mr. Yin very depressed.


Mr. Yin then made a complaint call to the shopping mall as a consumer. A customer service worker from Huang surnamed said that customer service could not be done after detailed enquiry. He did not know how to solve it. Let him wait first.

Subsequently, a customer service member of the Ma family answered the phone and asked Mr. Yin to explain the situation in detail. He said that the shoes in the shopping mall were usually broken or broken in the three package period before they could be repaired or replaced.


Just when the reporter was preparing to send a press release, Mr. Yin told reporters that the staff of the mall said they would like to change their shoes at home. What people could not imagine was that the two consecutive shoes of the same store had all been opened up. Finally, the staff had to give Mr. Yin a refund.


Choosing to buy famous brands is the consumption habit of many citizens, mainly aiming at the quality of famous brands.

This kind of leather shoes can be opened in less than three hours, and the quality is really staggering.

What is puzzling is that businessmen say this situation does not belong.

quality problem

And often happens.

Reporters can not help asking, what is the quality problem?

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