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Tone And Speaking Method When Making Phone Calls

2010/9/18 18:44:00 175

Tone Method

1. Tone


1. a slightly higher tone is easier to hear.


2. but the tone is too high, it will make people feel harsh.


3. sometimes the tone is too high or too low because of the state of the phone itself.


Two, speaking interval


1. don't speak too fast. There should be an appropriate interval.


2. speaking too slowly or using overly exaggerated tone, it is easy to arouse the opposite's antipathy.


3. do not keep on chattering. You need to give your partner a chance to speak.


Three, the way of interrupting midway.


1. try not to interrupt during the conversation.


2. because the phone can not see each other's expression, so before interrupting, we must let the other party feel in advance.


Four, the way to speak.


1. some people think that telephone conversation can make speech unnatural. In fact, telephone conversations are the same as ordinary conversation.


2., we should appropriately change the way of speaking according to the position, identity and intimacy of each other.


3. talk to the other side in conjunction with the circumstances, atmosphere and emotions.

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